Comments on: Forrester on PayPal Usage http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/ Web design, search engine optimization and Internet marketing Fri, 20 Apr 2012 18:35:51 +0000 hourly 1 By: Marc Grobman http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-652 Marc Grobman Tue, 18 Oct 2005 06:55:15 +0000 http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-652 Hi DianeV, Great to be reviewing your fine words of wisdom again. I agree that those stats MUST include Ebay purchases. A few contradictory points: PayPal not only looks a little unprofessional, many people who just want to use a credit card remember PayPay as a hassel that requires signing up. I've talked to a few people lately who still think of PayPal that way. On the other hand... I don't think it is now considered so unprofessional to use a 3rd party website for processing. Many high profile sites do it now and, for unknowns, it may even lend a little credibility. Yahoo stores are similar and they get the job done. Thanks for the great resource! Marc Hi DianeV,

Great to be reviewing your fine words of wisdom again.

I agree that those stats MUST include Ebay purchases. A few contradictory points:

PayPal not only looks a little unprofessional, many people who just want to use a credit card remember PayPay as a hassel that requires signing up. I've talked to a few people lately who still think of PayPal that way.

On the other hand… I don't think it is now considered so unprofessional to use a 3rd party website for processing. Many high profile sites do it now and, for unknowns, it may even lend a little credibility. Yahoo stores are similar and they get the job done.

Thanks for the great resource!

Marc

]]> By: DianeV http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-647 DianeV Sun, 16 Oct 2005 02:31:21 +0000 http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-647 Thanks, Kim. As it turns out, <a href="http://www.bill-me-later.com/wss/help/aboutus.do" target="_blank">Bill Me Later</a> allows people to purchase online without using their credit cards. It looks like --- at least among "young people" --- this is a trend. And something to take into account. Thanks, Kim.

As it turns out, Bill Me Later allows people to purchase online without using their credit cards. It looks like — at least among "young people" — this is a trend. And something to take into account.

]]> By: Kim Krause Berg http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-646 Kim Krause Berg Sun, 16 Oct 2005 02:12:51 +0000 http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-646 Very interesting Diane. Your research helped answer some of my own questions and also explains the increase in PayPal usage I've seen as well. Great post! Thank you :) Very interesting Diane. Your research helped answer some of my own questions and also explains the increase in PayPal usage I've seen as well. Great post! Thank you :)

]]> By: DianeV http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-645 DianeV Sat, 15 Oct 2005 18:19:28 +0000 http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-645 You have a point there, Brad. There are things I don't care for about PayPal, but you've named the one overriding benefit. I was able to find the <a href="http://www.forrester.com/ER/Research/Survey/Excerpt/0,5449,409,00.html" target="_blank">Forrester survey</a> (the survey demographic seems to have been among "young people" in the US and Canada). In any case, this is excellent data. Our shopping cart revamp will include PayPal, in that case. I have to say that my other concern about using our merchant account is consumer fraud. ... You have a point there, Brad. There are things I don't care for about PayPal, but you've named the one overriding benefit.

I was able to find the Forrester survey (the survey demographic seems to have been among "young people" in the US and Canada).

In any case, this is excellent data. Our shopping cart revamp will include PayPal, in that case.

I have to say that my other concern about using our merchant account is consumer fraud. …

]]> By: Brad http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-644 Brad Sat, 15 Oct 2005 11:17:16 +0000 http://developedtraffic.com/2005/10/14/forrester-on-paypal-usage/#comment-644 I actually feel safer paying by Paypal on most smaller sites, because only paypal has my financial information. With Paypal I'm not leaving my CC numbers on servers all over the Internet. Just as an example - if I'm submitting a website to many dozens of newish general web directories, I'm going to feel much safer paying by Paypal and _not_ giving these people, my CC info directly nor will it be stored on their servers waiting for some hacker to break in. The point is I think a lot more people are figuring this out too and selecting the PP option when given the choice. I actually feel safer paying by Paypal on most smaller sites, because only paypal has my financial information. With Paypal I'm not leaving my CC numbers on servers all over the Internet.

Just as an example – if I'm submitting a website to many dozens of newish general web directories, I'm going to feel much safer paying by Paypal and _not_ giving these people, my CC info directly nor will it be stored on their servers waiting for some hacker to break in.

The point is I think a lot more people are figuring this out too and selecting the PP option when given the choice.

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